Description
Depending on the prize amount, prizes can be claimed by visiting a Lottery retailer, visiting a Lottery District Office or by mail.
Phone: 800-568-8379
Frequently Asked Questions
How do I claim a prize with a winning Lottery ticket?
Prizes of $599 and under can be claimed by visiting a Lottery retailer, visiting a Lottery District Office or by mail.
Prizes of $600 and over can be claimed the fastest by visiting a Lottery District Office. Lottery District Offices are open Monday through Friday 8 a.m. to 5 p.m. to accept claim forms. No appointments are required. Assistance is on a first-come first-serve basis.
Same-day check processing of claim prizes $600 to $1,000 is also available in each district office location until 4:30 p.m. with a valid, unexpired government-issued photo ID. Same-day check is not guaranteed. All claims must be error-free. Some claims, including but not limited to 2nd Chance prizes, promotional awards, and prizes won on advance plays, may not qualify for same-day payment and will require additional processing at Lottery Headquarters.
For more information, please visit Claim a Prize.
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