Description
The California Lottery Mobile App is a “must have” for any Lottery fan! It’s packed with fun features. Scan any ticket to see if you are a winner and how much you won. Scan your eligible ticket codes to enter weekly 2nd Chance draws for over $200,000 in cash prizes. Check winning numbers and jackpot amounts for any Draw game. See Hot Spot® draw results, updated every 4 minutes. Find a Lottery retailer near you and see the latest 2nd Chance promotions and winners.
Phone: 800-568-8379
Frequently Asked Questions
Can I scan my ticket to see if it’s a winner?
YES! Effective May 21, 2018 you can use Check-A-Ticket in the
Mobile App to scan all Scratchers and Draw game tickets to see if you are a
winner. The scanning feature is also available for 2nd Chance submissions.
Do I need to allow access to my camera?
Yes. When you download the California Lottery Official App it
will ask you to allow the app to access your device’s camera. If you failed to
do this during the initial launch of the app, please go to Settings, find the
California Lottery Official App, and turn on the camera. The scanning feature
will not operate if you do not allow this access.
How do I download my California Lottery Official App?
Go to calottery.com and scroll down to the bottom of any page of
the California Lottery website to where you see “Download Our App Now.” Click
on your preferred App Store to be taken directly to the California Lottery
Official App for your device.
How do I scan for Check-a-Ticket?
How do I scan to enter my 2nd Chance barcode?
How will I know if my scan is NOT successful?
If your Check-A-Ticket or 2nd Chance code scan is not successful, you will get an appropriate error message.
How will I know if my submission was successful?
For Check-A-Ticket, a pop-up message will tell you if your ticket is a winner or not. If it is a winner, the message will include the amount of your prize. For 2nd Chance scans, you’ll get a “success” message. You can also go to “My Submissions” to see a record of your successful 2nd Chance submissions. If the submission record is there, you can be assured that it is in the system.
What are the minimum operating system requirements for using the California Lottery® Official App on my mobile device?
For optimal performance, we recommend Apple (iOS) device version
14 and Android device version 11.0 and above.
What do I do if I can’t scan?
You can manually enter the 2nd Chance code into your account with the app. Just sign into your 2nd Chance account and click on the “Enter Manually” button at the top of the scanning window.
Where do I find the unique 2nd Chance barcode to scan on my Lottery tickets?
- On Scratchers® tickets, the unique barcode is located in different locations on the FRONT of each ticket.
- On SuperLotto Plus® tickets, the unique barcode is directly below the 2nd Chance Code printed on the ticket.
- On Fantasy 5 tickets over $5, the unique barcode is directly below the 2nd Chance Code printed on the ticket.
Where do I find the unique barcode for Check-A-Ticket on Lottery tickets?
On Scratchers® tickets, the unique barcode is located in different locations on the FRONT of each ticket. On all Draw games the barcode is on the front of the ticket.
Why is the scanner not recognizing the barcode?
First, make sure you are scanning the unique barcode on the FRONT of the ticket. There are other reasons why the unique Check-A-Ticket and 2nd Chance barcode may not be scanning. These may include:
* Light reflecting off the ticket.
* A smudged or badly printed barcode.
* Torn or damaged ticket.
* Over-scratched ticket.
* Dirty camera lens.
* Older camera with low resolution.
* The 2nd Chance code was previously scanned and confirmed.Related services
2nd Chance Become a Retailer Claim a Prize District Offices View Draw Results Where to Play Who Benefits
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