Accessibility

The State of California is committed to creating digital products that are:

• Usable and accessible by users with all abilities
• Compatible with commonly-used assistive technologies

This website links to external websites and documents. We accept no responsibility for their content or accessibility.

Policy

We designed, developed, and maintain this website to be in compliance with California Government Code:

• Section 7405 – Electronic and Information Technology
• Section 11135 – Discrimination
• Section 11546.7 – State Agency Website Compliance

Certification

We provide a signed Website Accessibility Certification. This lets us meet California Government Code Section 11546.7 requirements. It confirms our website is compliant with accessibility standards outlined in our policy. We renew this certification every two years.

Guidelines

Our website follows Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Guidelines and Success Criteria.

WCAG 2.2 supports these 4 principles of web accessibility:

1. Perceivable:
   • Provide text alternatives for non-text content
   • Provide captions and other alternatives for multimedia
   • Create content that can be presented in different ways without losing meaning. This includes when presented by assistive technologies.
   • Make it easier for users to see and hear content
2. Operable:
   • Make all functionality available from a keyboard
   • Give users enough time to read and use content
   • Do not use content that causes seizures
   • Help users navigate and find content
3. Understandable:
   • Make text readable and understandable
   • Make content appear and operate in predictable ways
   • Help users avoid and correct mistakes
4. Robust:
   • Maximize compatibility with current and future user tools

Assistive technology

We review assistive technology to determine the most common software and browser combinations. We test our website using the following combinations:

• JAWS and Google Chrome
• NVDA and Google Chrome

Browsers

We design our website to work with the latest version of your browser. This ensures you have the current security technology to keep your information safe.

For the best experience on our website, we recommend you:

• Use the latest version of your browser
• Enable cookies and JavaScript
• Use the latest version of your PDF reader to view, download, and print our digital files
• Delete any personal data your browser may have collected (on a public computer)

Keyboard shortcuts

• Edge
• Firefox
• Chrome
• Safari

Changing font size

We recommend using your browser’s zoom function to change font sizes. Use one of the following keyboard shortcuts:

• Increase font size/Zoom in: Ctrl +
• Decrease font size/Zoom out: Ctrl –
• Reset font size/Zoom reset: Ctrl 0

Accessibility resources

• California Web Standards – Accessibility
• California Department of Rehabilitation (DOR)
• California Commission on Disability Access (CCDA)
• Americans with Disabilities Act

Accessibility request

Contact us to:

• Report an issue with accessibility
• Report a question about accessibility
• Request information in an alternative format

Send an email to info.eservices@state.ca.gov.